Lincoln, Neb. — AUGUST 10, 2020 – The Nebraska Public Service Commission (PSC) would like to remind residents in the telephone exchanges of Oshkosh, Lewellen and Chappell that the PSC
will hold a hearing beginning at 12:30 p.m. (MDT), Wednesday, August 19, at the Oshkosh Auditorium, 600 W. 2nd Street, in Oshkosh. This is the second hearing by the Commission to investigate wireline service quality issues.
During the first hearing held on April 19, 2019, the Commission received testimony and exhibits from 12 CenturyLink subscribers explaining various issues they had with CenturyLink wireline
service. CenturyLink also provided testimony in response during the 2019 hearing and committed to working with the Commission and the subscribers to resolve wireline issues.
The Commission has determined a second hearing should be held to explore whether the issues have been resolved and whether there are any other wireline service quality issues consumers in
the Oshkosh, Lewellen and Chappell telephone exchanges are experiencing.
“During our first hearing we heard from citizens about unburied cables, along with service quality and customer service issues,” said Commission Chair Mary Ridder. “If additional issues
remain, we are hoping subscribers will come and share their concerns with us.”